ibis Styles Edinburgh St Andrew Square 3 stars

Customer review rating (ALL Rating) 4.6/5 2,691 reviews

Best price
guarantee
ibis Styles Edinburgh St Andrew Square - Image 1
ibis Styles Edinburgh St Andrew Square - Image 2
ibis Styles Edinburgh St Andrew Square - Image 3
ibis Styles Edinburgh St Andrew Square - Image 4
19 St Andrew Square, EH2 1AU EDINBURGH, United Kingdom

Description

Hotel extras

  • Central location: only 5 minutes walk from new St James shopping centre and Waverley station

  • Ask about our balcony rooms for a breathtaking view for a restorative night's sleep

  • On-site bar and restaurant "Bonnie & Whistle" serving brasserie style meals

  • Access our Food & Drink menu via our "Click , Pay & Collect" QR code service

  • Facilities for disabled guests and parking only 10 minutes away

Our accommodation(s)

Hotel location

ibis Styles Edinburgh St Andrew Square

19 St Andrew Square
EH2 1AU EDINBURGH
United Kingdom

GPS:55.954396, -3.194415

Telephone
Fax +44 131 292 0210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BONNIE AND WHISTLE

With comfortable furnishings and pops of traditional tartan, our quirky, welcoming on-site brasserie is the ideal spot for a quick bite or a long, lazy dinner. The perfect way to round off your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,691 reviews

TripAdvisor Rating  4.5/5  2,972 reviews

Certificate of excellence 2024

Great location!

TripAdvisor rating 4.0/5

PollyL4 Couples - TripAdvisor review

This hotel is in an excellent location, within walking distance to all the main attractions and close to Waverley train station. The bed was comfortable, the staff were welcoming, the room was equipped with everything we needed and although the room was small it did the job. The breakfast said included on the booking site but didn’t state it was a cold breakfast. That being said what was on offer was lovely. The toiletries smell lovely and there was very little noise which I think is always worth a mention for hotels, nothing worse than hearing everything and anything through the walls. The not so great, what makes it less of a star: The cleaning staff made the bed (better than we did) and replaced the towels but the floor wasn’t swept and we weren’t given any more toilet roll. I know it’s easy to call down for some, but there should be two available at all times. The pillows were to much together and to little separate so we both have neck ache today. We didn’t like the fact the reception area is a tiny little stand amongst people eating breakfast, so checking in gives you no privacy, I didn’t like confirming my details so close to strangers. Literally the reception staffs elbow was brushing the top of some guys hair trying to eat his toast. Maybe this needs rethinking. We stayed at New Year so it was almost double what you’d usually pay.

Amazing hotel amazing staff

TripAdvisor rating 5.0/5

Wollace C TripAdvisor review

Overall experience absolutely astonishing, the scenery on the 6th floor which we luckily got included in their Guest of the day was stunning. We got to see the Christmas light and the beautiful decoration of Edinburgh. Could not thanks the staff enough for their guidance especially Jonathan Tatianna and the bar staff Grace Tom

Great location but super small room & some unfriendly staff

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

We loved the decorations, security and location of the hotel. Most of the staff were helpful, but there were some that were quite rude. This could have been due to the holidays and perhaps understaffing, but wow. We made the best of it, though, spending most of our time out and about--which again, location was superb! I saw some reviews about the rooms being small but didn't think much of it until we got in and had to shuffle around the beds to get around and lacked space to put our suitcases down to pack/unpack. The shower was absolutely fantastic, though, just wish it was bigger to enjoy more.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted that you enjoyed the unique decor and the security features of our hotel, designed to ensure that our guests can relax with peace of mind. However, we regret to hear that some aspects did not fully meet your expectations. While our central location in the historic city does come with a variety of room sizes due to the unique nature of the building, we understand that the size of your room was not to your satisfaction. Additionally, we apologise if you encountered any service that was not up to the warm and welcoming standard we strive to uphold. We appreciate your patience and understanding, especially during busy holiday period when our team works diligently to provide the best service possible. Nonetheless, it is great to hear that you loved the prime location of our hotel, just moments away from Edinburgh's most iconic attractions and shopping centres. We're also thrilled that the shower in your room provided you with a fantastic experience, allowing you to refresh and recharge during your stay. We do hope to welcome you back in the future. Season's greetings,

Okay to stay

Customer review rating 3.5/5

Edwin Business - Confirmed reviews ALL

Nice hotel. I always appreciated the small gifts in the room in the past (cookies or mini scotch). A pity that this stopped. Furthermore, scrambeled eggs with the breakfast would be a good improvement.

Dear Edwin, Thank you for your feedback. We are pleased that our commitment to sustainability and the benefits of our loyalty programme have met your expectations, reflecting our dedication to providing a responsible and rewarding experience for our guests. However, we regret to hear that certain aspects of your stay did not live up to the high standards we strive for. We understand how the little touches, like small treats in the room, can enhance our guest's experience and are sorry for any disappointment on this occasion. Additionally, we acknowledge the importance of having your company details readily accessible to streamline your check-in process and we apologise for any inconvenience you may have experienced. Furthermore, the issue with the shower drainage you reported is concerning and we extend our apologies for any delay in having this rectified. Please know that we take your comments seriously and are looking into these matters. We hope to have the opportunity to welcome you back. Season's greetings,

Very central

Customer review rating 5.0/5

Jean P. Friends - Confirmed reviews ALL

All staff very friendly and helpful

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,878 reviews 9.7/10 Location
  • 2,914 reviews 7.2/10 Room
  • 2,882 reviews 9.5/10 Service
  • 35 reviews 7.1/10 WiFi
  • 2,361 reviews 8.5/10 Breakfast
  • 1,590 reviews 4.5/10 Comfort
  • 999 reviews 7.6/10 Cleanliness
  • 829 reviews 9.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Edinburgh

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.